Non-Emergency Medical Transport

Accessible transportation for Farmington, Gallup, and the Four Corners region

Caring. Quality. Comfort.

Lou Go’s Non-Emergency Medical Transport is Fully Licensed, Bonded, and Insured

Lou Go’s has been providing safe, affordable, and reliable transportation to San Juan County residents since 2016 via its Taxi, Limo and Luxury Van services. Recently, we have expanded our operations to provide Non-Emergency Medical Transportation (NEMT) throughout the entire state of New Mexico!

Safe, clean & reliable

Located in Farmington, Lou Go’s offers its customers cleansafe, and reliabletop quality transportation solutions. We not only serve customers in north eastern New Mexico, but we are able to meet the transportation needs of residents all throughout the state. With our new NEMT program, it is our privilege to offer quality non-emergency medical transport to all New Mexico elders and families in need; this includes residents of Shiprock and New Mexico chapters of the Navajo Nation.

Drivers That Care

Our team of drivers are patient, caring, compassionate, and responsive. Most are bilingual in Spanish or Navajo and have been loving care takers of their own family members. Our drivers are able to cater to the special needs of customers of all ages and health challenges. We always carry a range of diabetic appropriate beverages, blankets, pillows and other amenities for optimal comfort.

Benefits of NEMT Services

We understand that transportation services are much needed in New Mexico, especially wheelchair accessible transport assistance. Healthcare and private paid health related transport can be expensive, especially in unknown circumstances. Transporting residents for preventative care appointments is also beneficial and can help you save money rather than waiting for a serious health condition to arise – especially one resulting in the need for ambulance assistance. When elderly patients, individuals with disabilities or other transportation disadvantaged populations access NEMT services, it helps in many ways.



Removal of transportation barriers


Prevention of missed medical appointments


Decreases in the onset of chronic diseases


Reduces the cost of inpatient medical treatment


Huge financial savings in healthcare costs

Lou Go’s can transport most customers for FREE to:


Doctors' Appointments


Dialysis and Medical Treatments


Physical Therapy Sessions


Behavioral Health Sessions


Preventative Care and Wellness Appointments


Non-Emergency Hospital Visits


Surgical Procedures


Hospital Discharges


See Your Insurance Provider for More Details

Compassionate Drivers

Lou Go’s has compassionate drivers that are focused on catering to all of our customer’s needs, and many are bilingual in Spanish or Navajo.

Lou Go’s NEMT Drivers are:

  • Friendly, patient and professional
  • First Aid and CPR certified
  • Drug and alcohol screened
  • State and federal background vetted 

Accepted Billing Methods

Lou Go’s accepts the following billing methods and partners for its Non-Emergency Medical Transport services:

  • Medicaid or Managed Care Organizations (MCOs)
  • Private Insurance Through Third Party Vendors
  • Indian Health Service (inquire for more information)

Qualifying for Medicaid Non-Emergency Transportation Services

When beneficiaries are eligible for Medicaid benefits, they may or may not qualify for NEMT services. To qualify, States may require that you provide proof of an unmet transportation need.

A qualifying unmet need can include:

  • Not having a valid driver’s license
  • Not having a working vehicle available in the household
  • Being unable to travel or wait for services alone
  • Having a physical, cognitive, mental, or developmental limitation

Our Fleet

Lou Go’s offers clean, reliable, elite transportation with maximum comfort for our customers and their family members. Our fleet includes several, easy to enter and exit mini vans and a large wheel chair accessible van.

All vehicles are thoroughly cleaned after every appointment and serviced on a daily basis. This includes a detailed inspection before and after vehicle use. There is no smoking allowed in any of our vehicles, all vehicles are equipped with GPS systems for accurate record keeping and cell phones are accessible for emergencies.

Give Us a Call for Your Next Medical Appointment or Book a Daily/Weekly Itinerary!

NEMT Hours of Operation

Monday – Saturday
6:00 AM – 10:00 PM

Office Hours and Location

Lou Go’s Non-Emergency Medical Transportation

210 N. Auburn Ave
Farmington, NM 87401
Monday – Friday
8:00 AM – 5:00 PM
[email protected]

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